Shipping policy
Shipping Policy
At Sunnah Street, we aim to process and ship all orders as efficiently as possible. Please review the information below before placing your order.
Order Processing
All orders are processed within 1–3 business days (excluding weekends and public holidays). During high-demand periods or limited drops, processing times may be slightly longer.
Once your order has been processed, you will receive a shipping confirmation email with tracking information.
Shipping Rates
Shipping costs are calculated at checkout based on your location and order size. All shipping fees are displayed before payment is completed.
Delivery Times
Delivery times vary depending on your location and selected shipping method. Estimated delivery times are provided at checkout but are not guaranteed and may be affected by carrier delays, customs processing, or external factors beyond our control.
International Shipping
We offer international shipping to selected countries. International customers are responsible for any customs duties, taxes, or import fees charged by their local authorities.
Incorrect Address
Please ensure that all shipping information is accurate at checkout. Sunnah Street is not responsible for orders shipped to incorrect or incomplete addresses provided by the customer. Orders returned due to address errors will not be refunded.
Lost or Delayed Packages
Once an order has been shipped and handed over to the carrier, Sunnah Street is not responsible for lost or delayed packages. If your package is delayed, please contact the shipping carrier using your tracking information.
Damaged Packages
If your order arrives damaged, please contact us within 7 days of delivery with clear photos of the packaging and item. We will review the issue and assist where possible.
Contact Us
If you have any questions regarding shipping, please contact us through our Contact Us page or official social media channels.